Returns & Exchanges

At Godavari Cuts, we prioritize the freshness and quality of our meat and seafood; however, if your order does not meet our high standards, we offer a seamless return process for items reported within 2 hours of delivery. Due to the perishable nature of our products, returns are handled with urgency to ensure your complete satisfaction.

Return Process

• 1.
  Report the Issue

  Contact our customer support via WhatsApp or phone within 2 hours of receiving your delivery if you notice any quality discrepancies.

• 2.
  Provide Documentation

  Share clear photographs of the product, the original packaging, and the invoice to help our quality control team verify the concern.

• 3.
  Quality Inspection

  Our team will review your submission to ensure the product was stored correctly and meets the criteria for a replacement or refund.

• 4.
  Resolution and Refund

  Once approved, we will initiate a priority replacement or credit the refund amount back to your original payment method within 3-5 business days.